Antonio Perez

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======FAILED TO STAR MOONITORING SERVICE COMPONENT======

**Problem:** Failed to start monitoring service component
 
  * Rogue Detection cannot be started 
  * 3WXM must be un-installed and re-installed to be able to start Rogue Detection 
  * Wireless LAN Switches and Controllers 
  * Wireless LAN Switch WX1200 
  * Wireless LAN Controller WX4400 
  * Wireless Switch Manager 
  * Wireless LAN Managed Access Point 2750
 
**Fact:** Rogue Detection 
 
**Cause:** One of the files in the service-db directory may be busy and thus preventing the Rogue Detection service from being started. 
 
**Fix:** Execute the following steps to regain monitoring ability.

  * 1. Shut down the 3WXM application.
  * 2. You now must stop the 3WXM process using the steps from your PC control panel:

  ControlPanel>Administrative Tools>Services>3WXM Services and select Stop


  * 3. Access the directory services for 3WXM:


  C:Program Files->3Com->Wireless Switch Manager->services-db 

...and delete the contents in the directory services-db. DO NOT however, delete the actual directory services-db. 

  * 4. Once the contents of the directory have been deleted, restart the 3WXM:


  ControlPanel>Administrative Tools>Services>3WXM Services and select Start

  * 5. Execute now the 3WXM application. It may take a couple minutes for the application to get back up.


  * 6.  If the above is not successful, re-enable the password on the switch from the 3WXM.""
 

 --- //[[nce@itclatam.com|David Gonzalez]] 2021/03/31 15:12//