=====WX1200 troubleshooting 802.1x====== __**Things we need to do:**__ **A.** Disable wireless card **B.** Log on via telnet to the WX#### using hyperterminal , start **CAPTURING** in a hyperterminal log Type in the following commands in the order shown herein: we’ll begin by clearing up all previous logs. WX1200# set length 0 WX1200# clear log buffer WX1200# clear log trace WX1200# clear trace all As done before, we’ll set up some debug commands to get messages from the switch. By doing so again, we’ll limit the output to the analyzed mac-address. In addition, we will be able to better compare it to what IAS Radius Event Viewer shows (i.e. Radius server logs). Format in which mac address is entered is: xx:xx:xx:xx:xx (for example, 00:0d:54:99:28:0a) set trace dot1x level 8 mac-addr set trace sm level 8 mac-addr set trace radius level 8 mac-addr (mac address of cliet> set log buffer severity debug enable set log trace severity debug enable **C.** Now, make sure EVENT VIEWER is open so that we can take a screenshot of this window from the IAS RADIUS SERVER. **D.**Let’s ENABLE wireless card and attempt connection at least 2 or 3 times. **E.** Let’s now DISABLE wireless card so that we don’t get more messages. **F.** Get EVENT VIEWER screenshot output from IAS Radius Server **G.** Get in the wx4400 cli session and let’s retrieve the following info: WX1200# display log trace WX1200# display sessions WX1200# display log buffer WX1200# display base-information **H.** Save CAPTURED file from Hyperterminal so that we can take a look at the results. **I.** You may disable tracing now WX1200# set log trace severity debug disable WX1200# clear trace all WX1200# set log buffer severity debug enable --- //[[nce@itclatam.com|David Gonzalez]] 2021/03/31 10:01//