**How To Install Firmware From "Extended Boot Menu" on HPE Comware Switches/Routers** Requirement: How to install firmware from "Extended Boot Menu" for HPE Comware switches/Routers. HPE Router or Switch stuck on **Extended Boot Menu**. The reason switch or router stuck on **extended boot menu** due to **Invalid Firmware/Corrupted Firmware/No Firmware in Flash etc**. {{:hpe:switch:5500:capture.jpg?600|}} **Solution:** * If HPE Comware Router or Switch is stuck on Extended boot menu, you can verify the flash directory and you can re-install firmware from extended boot menu using TFTP or FTP. * In this article we are going to show you how to install firmware from Extended Boot Manu using TFTP server. * You need one Laptop or Desktop with FTP/TFTP server configured. * Please download firmware from HPE My Networking portal (https://h10145.www1.hpe.com/support/SupportLookUp.aspx) * Enter product number and Click on Software download. * Please refer to the below screenshots ​ {{:hpe:switch:5500:capture1.jpg?600|}} {{:hpe:switch:5500:capture2.jpg?600|}} * Extract the zip file and copy the firmware file into TFTP/FTP root folder. **Note : For Comware5 file extension will be .BIN and Comware7 .IPE** * In this article we are using 5510 switch, comware7 and the firmware file name is "5510HI-CMW710-R3506P02.ipe" * Now you have to connect your laptop to the switch interface, see below : {{:hpe:switch:5500:capture3.jpg?600|}} **Configuration:** * Login into the Switch console and select option 3 to Display all files in flash. * we can see there is no firmware/file available to boot switch **Note : For comware7 switches/routers 2 files are required: " Boot and System" both files will be in .BIN format. Comware5 will have only one file.** **Comware5** A5500EI-CMW520-RXXXX.BIN **Comware7** 5510HI-CMW710-SYSTEM-RXXXX.BIN 5510HI-CMW710-BOOT-RXXXX.BIN {{:hpe:switch:5500:capture4.jpg?600|}} * Use option 1 to Download image to flash. Select option 1 for TFTP as we are using TFTP here. * Enter the File name "5510HI-CMW710-R3506P02.ipe" and IP address information. Server IP will be Laptop IP as TFTP is configured on the Laptop (10.0.0.100). Local IP will be the switch IP (10.0.0.1) Note: Switch IP will be temporary just to download the file. * Then add the subnet mask and Gateway. **Note : There will be some pre-define value for filename name or IP Address but we have to enter manually.** {{:hpe:switch:5500:capture5.jpg?600|}} * Once download completes, It will ask you to set boot-loader file, Select "Main". * After specifying the boot-loader, Switch will start decompressing the firmware and it will set/extract boot and system file. {{:hpe:switch:5500:capture6.jpg?600|}} * Verify the files (Option 3 - Display all files in flash) * Reboot the switch (Option 0 Reboot) {{:hpe:switch:5500:capture7.jpg?600|}} {{:hpe:switch:5500:capture8.jpg?600|}} * The switch should now boot normally. **Verification** * Switch will start with "5510HI-CMW710-R1122P02" * Verify the firmware version and device status {{:hpe:switch:5500:capture9.jpg?600|}} **Refer the to attachment of session output.** **Attachments:** {{ :hpe:switch:5500:step_by_step_process.pdf |}}