WX1200 troubleshooting 802.1x

Things we need to do:

A. Disable wireless card

B. Log on via telnet to the WX#### using hyperterminal , start CAPTURING in a hyperterminal log Type in the following commands in the order shown herein:

we’ll begin by clearing up all previous logs.

WX1200# set length 0 
WX1200# clear log buffer
WX1200# clear log trace
WX1200# clear trace all

As done before, we’ll set up some debug commands to get messages from the switch. By doing so again, we’ll limit the output to the analyzed mac-address. In addition, we will be able to better compare it to what IAS Radius Event Viewer shows (i.e. Radius server logs).

Format in which mac address is entered is: xx:xx:xx:xx:xx (for example, 00:0d:54:99:28:0a)

set trace dot1x level 8 mac-addr <mac address of client>
set trace sm level 8 mac-addr <mac address of client>
set trace radius level 8 mac-addr (mac address of cliet>
set log buffer severity   debug   enable
set log trace severity debug enable

C. Now, make sure EVENT VIEWER is open so that we can take a screenshot of this window from the IAS RADIUS SERVER.

D.Let’s ENABLE wireless card and attempt connection at least 2 or 3 times.

E. Let’s now DISABLE wireless card so that we don’t get more messages.

F. Get EVENT VIEWER screenshot output from IAS Radius Server

G. Get in the wx4400 cli session and let’s retrieve the following info:

WX1200# display log trace
WX1200# display sessions
WX1200# display log buffer
WX1200# display base-information

H. Save CAPTURED file from Hyperterminal so that we can take a look at the results.

I. You may disable tracing now

WX1200# set log trace severity debug disable
WX1200# clear trace all
WX1200# set log buffer severity   debug   enable

David Gonzalez 2021/03/31 10:01