ITC/3AV WIKI

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**How To Install Firmware From "Extended Boot Menu" on HPE Comware Switches/Routers**

Requirement:
How to install firmware from "Extended Boot Menu" for HPE Comware switches/Routers.

HPE Router or Switch stuck on **Extended Boot Menu**. The reason switch or router stuck on **extended boot menu** due to **Invalid Firmware/Corrupted Firmware/No Firmware in Flash etc**.

{{:hpe:switch:5500:capture.jpg?600|}}

**Solution:**

  * If HPE Comware Router or Switch is stuck on Extended boot menu, you can verify the flash directory and you can re-install firmware from extended boot menu using TFTP or FTP.

  * In this article we are going to show you how to install firmware from Extended Boot Manu using TFTP server.

  * You need one Laptop or Desktop with FTP/TFTP server configured. 

  * Please download firmware from HPE My Networking portal (https://h10145.www1.hpe.com/support/SupportLookUp.aspx)

  * Enter product number and Click on Software download.

  * Please refer to the below screenshots 
    
    
 {{:hpe:switch:5500:capture1.jpg?600|}}

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  * Extract the zip file and copy the firmware file into TFTP/FTP root folder.  

**Note : For Comware5 file extension will be .BIN and Comware7 .IPE**

  * In this article we are using 5510 switch, comware7 and the firmware file name is "5510HI-CMW710-R3506P02.ipe"

  * Now you have to connect your laptop to the switch interface, see below :

{{:hpe:switch:5500:capture3.jpg?600|}}

**Configuration:**

  * Login into the Switch console and select option 3 to Display all files in flash. 

  * we can see there is no firmware/file available to boot switch

**Note : For comware7 switches/routers 2 files are required: " Boot and System"  both files will be in .BIN format. Comware5 will have only one file.** 

**Comware5**
 
A5500EI-CMW520-RXXXX.BIN 

**Comware7**

5510HI-CMW710-SYSTEM-RXXXX.BIN
5510HI-CMW710-BOOT-RXXXX.BIN

{{:hpe:switch:5500:capture4.jpg?600|}}

  * Use option 1 to Download image to flash.  Select option 1 for TFTP as we are using TFTP here.

  * Enter the File name "5510HI-CMW710-R3506P02.ipe" and IP address information. Server IP will be Laptop IP as TFTP is configured on the Laptop (10.0.0.100). Local IP will be the switch IP (10.0.0.1) Note: Switch IP will be temporary just to download the file.

  * Then add the subnet mask and Gateway. 

**Note : There will be some pre-define value for filename name or IP Address but we have to enter manually.** 

{{:hpe:switch:5500:capture5.jpg?600|}}

  * Once download completes, It will ask you to set boot-loader file, Select "Main".

  * After specifying the boot-loader, Switch will start decompressing the firmware and it will set/extract boot and system file. 

{{:hpe:switch:5500:capture6.jpg?600|}}

  * Verify the files (Option 3 - Display all files in flash)

  * Reboot the switch (Option 0 Reboot)

{{:hpe:switch:5500:capture7.jpg?600|}}

{{:hpe:switch:5500:capture8.jpg?600|}}

  * The switch should now boot normally.
 
**Verification**

  * Switch will start with "5510HI-CMW710-R1122P02"

  * Verify the firmware version and device status

{{:hpe:switch:5500:capture9.jpg?600|}}

**Refer the to attachment of session output.**

**Attachments:**

{{ :hpe:switch:5500:step_by_step_process.pdf |}}