This is an old revision of the document!
How to remove the “Ping: Transmit Failed General Failure” error message
If you've encountered the “Ping: Transmit Failed General Failure” error, you're not alone. The error is usually due to outdated network drivers, Hardware and software issues or Issues with the DNS. This guide offers solutions to fix the error. Keep reading!…
When you run into network problems like the “Ping: Transmit failed. General failure” error, pinging can help troubleshoot the underlying issue.
On a Windows machine, we use the ping command to measure an IP address’s response time and, among other things, analyze the statistics of the reply received.
When you execute the ping command, packets of information are sent to devices on the same network or the Internet to determine whether they are available for connection.
But, what do you do if you send a ping and it returns the error “Ping: Transmit Failed. General Failure”?
It can be quite frustrating, especially if you are working on something. The problem is exacerbated by the fact that the notification doesn’t show additional information describing the error.
But don’t panic. In this post, we show you how to troubleshoot ping failure so that you can get back to your business.
What Causes the “Ping: Transmit Failes. General Failure” Error?
There are various possible reasons that could cause this problem. Some of the potential ones are as follows:
- Outdated network drivers or firmware;
- A misconfigured firewall;
- Hardware and software issues;
- Issues with the Domain Name System (DNS)
As we noted above, the main reason why the error occurs is not known. Having said that, the following are the most effective solutions to the “Ping: General Failure” error. These solutions worked for other users and are worth trying on your PC.
How to Fix “Ping: Transmit Failed. General Failure”
Fix 1: Temporarily disable your firewall
First, you need to check if your firewall is to blame for the ping general failure error. While this is rarely the case, it’s worth checking this out since we can’t exactly pinpoint the source of the problem.
To do that, temporarily disable the firewall and try running the ping command again. If you use Windows Defender as your security solution, here are the steps to follow:
Press the Windows logo key + S combination, type Firewall and select Windows Defender Firewall. This will take you directly to the Windows Defender Firewall page in the Control Panel.