To clear all configured settings and return to factory defaults. This may be required on new phones as post-factory testing may still be saved:

• 1.Unplug the phone from the network( if using power adapter) , press the “Program Key”
• 2.Select menu option 6 “Advanced Settings”
• 3.Select Option 3 - “Set EEPROM - Default”.
• 4.Press the # key to commit your address change.

The Program Key is located on the top right corner of the 3102 IP phone, in the center of the navigation panel on the 3101 and 3103 telephones.

— David Gonzalez 2021/04/10 13:49