Symptoms:

• Using Auto Attendants for coverage on Timed Routes
  * Configuring Auto Attendants for coverage on Timed Routes
  * On Dial Plan import, Syntax Error “No Device associated with x” (x being the Auto Attendant extension)
• Error: “No Device associated with x”
  

Facts:

• 3C10110
  * NBX 100
  * NBX Basic
  * NBX Operating System
  * NBX Call Processor
  * NBX Chassis
  * Timed Route
  * Dial Plan
  

Causes: Extension used in timed routes needs to have an actual device (extension, hunt group, extension list)
Will NOT work with Auto Attendant or Phantom Mailbox in Extension List

Fixes: Set Extension List to *0003 and add DestinationRoute Operation statement- replace and AA value.
Setup a Hunt Group with no members, reduce total timeout and use Auto Attendant for call coverage.

• Product(s): NBX
  * Sub Product(s): NBX 100, NBX Basic, NBX Call Processor
  

— David Gonzalez 2021/04/12 09:26