telephony:nbx:configuration:using_autoattendants_for_coverage_on_timed_routes
USING AUTOATTENDANTS FOR COVERAGE ON TIMED ROUTES
Symptoms:
- Using Auto Attendants for coverage on Timed Routes
- Configuring Auto Attendants for coverage on Timed Routes
- On Dial Plan import, Syntax Error “No Device associated with x” (x being the Auto Attendant extension)
- Error: “No Device associated with x”
Facts:
- 3C10110
- NBX 100
- NBX Basic
- NBX Operating System
- NBX Call Processor
- NBX Chassis
- Timed Route
- Dial Plan
Causes: Extension used in timed routes needs to have an actual device (extension, hunt group, extension list) Will NOT work with Auto Attendant or Phantom Mailbox in Extension List
Fixes: Set Extension List to *0003 and add DestinationRoute Operation statement- replace and AA value. Setup a Hunt Group with no members, reduce total timeout and use Auto Attendant for call coverage.
- Product(s): NBX
- Sub Product(s): NBX 100, NBX Basic, NBX Call Processor
— David Gonzalez 2021/04/12 09:26
telephony/nbx/configuration/using_autoattendants_for_coverage_on_timed_routes.txt · Last modified: 2021/04/12 09:31 by dgonzalez